Journal Entry: This week, I’ve been thinking about how I’m reshaping my days from the usual 24-hour grind into a more intense, focused 12-hour cycle—and surprisingly, it’s working wonders. With my night shift at WinCo kicking in, I’ve flipped my schedule: stock shelves from 11 PM to 7:30 AM, grab a solid nap or sleep to recharge, then dive into my handyman business for a few hours in the afternoon. Another quick rest, and it’s back to the cycle. It’s not your typical routine, but it’s giving me the structure to hustle hard while building what matters. I’ve absolutely loved the work at WinCo so far—it’s fulfilling in a way I didn’t expect. There’s something deeply satisfying about seeing the fruits of your labor unfold right in front of you: shelves stocked, aisles organized, ready for the day. It’s a total shift from my past life glued to a computer, grinding in sales and marketing. This hands-on role grounds me, and the team atmosphere is incredible. Everyone’s pitching in to help me learn—showing me where things go, tips on efficiency, and how to do the job well. The better I perform, the stronger the company gets, and since it’s an ESOP, that lifts up every employee. It’s ownership in action, and it lines up perfectly with what I’ve been preaching on my blog and building long-term: creating value, empowering people, and sharing in the success. This whole setup has me realizing I’m in a season of proof. Proving to others (and maybe myself) that I know what I’m doing, that I can work hard through the nights and days, and that there’s a method to this madness of juggling WinCo, handyman services, and my blog. The handyman biz is thriving too—I’m out there making an impact, fixing problems, and loving the freedom it brings. Who knows? I might prove myself wrong along the way, or I might prove myself right. But honestly, the outcome isn’t the point. What really matters is the person I become on this journey—the resilience I build, the lessons I learn, and the growth that sticks. I hope you have a great week ahead. Let’s keep chasing our own versions of proof and adventure—we’ll talk again next Sunday! With gratitude and grit, Justin
Customer Service Excellence in Action: A Point of View from Service Industry Vet Karen Lee
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I am on a journey to document the true value of time. I am doing that through writing my own documentary on my life on X. By subscribing, you will be seeing behind the scenes on how I believe we as a society can collapse time and take care of each other better.
Journal Entry: This week, I’ve been reflecting on how incredible it is to work at WinCo, where I can truly leave work at work. Punching out after my night shift means the job stays behind—no emails piling up, no late-night stress. It’s given me precious time to pour into my side hustle and blog, and honestly, it’s been a huge blessing. In a world where hustle culture often blurs the lines, this setup lets me recharge and focus on what lights me up outside of the store. I’m getting better at...
Journal Entry: This week, I’ve been focused on dialing in a solid sleep schedule around my night shift at WinCo, and let me tell you—it’s been a challenge, but I’m loving how my life is set up right now. Flipping to nights means tweaking everything: powering through the shift, crashing for a deep nap in the morning, then rising refreshed for the day ahead. It’s not always smooth—those first few days felt like jet lag on steroids—but I’m finding my groove. Short power naps, consistent...
Journal Entry: This week, I’ve been reflecting on something that’s both vulnerable and vital: sharing your feelings with the ones you love and diving into those difficult conversations. Life’s too short to bottle things up—whether it’s telling someone how much they mean to you or addressing a tough issue head-on. Those talks aren’t easy; they can feel raw and risky. But here’s what I’ve learned: they build deeper connections, clear the air, and often lead to breakthroughs you didn’t see...